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Fully managed does not include web/software development or programming or data entry. Issues caused by your employees/affiliates will not be included (installing or misconfiguring new software) - just submit a ticket and let us take of it, no charge :)
No, unfortunately we put a lot of work into the initial set up and ongoing maintenance of a server with our proven methodologies that we would not be able to take on an unmanaged server. Our managed servers also integrate with our services (monitoring, backups, security, etc.), that we wouldn't be able to offer your managed server as unmanaged.
Technical support is always included. For unmanaged, you will receive technical support regarding server hardware and network, anything else that is installed/managed by you would be your responsibility. If you need our technicians to manage your server, you can hire us to do so at a rate of $100 USD per hour. Unless you know the ins and outs of managing a server and all the services running on it, we suggest you opt in for a fully managed solution.
The Cloud Reseller Program allows you to leverage your brand name and set your own prices to deliver white-labeled services as if they were your own. The Cloud Affiliate program allows you to earn a recurring income by leveraging the Right Servers brand & capabilities and get started without any setup or headache, using our pricing, promotions and remarketing efforts.
You will be able to configure/brand: Look and feel of the portal (Company Name, logo) Products you wish to offer or mark as hidden (all our products/services will be available for you to resell) Pricing (fixed pricing, gross margin) Invoice templates Email templates & signatures CNAME domain (bring your domain) Payment gateways support departments Coupon codes & Promotions Your own Terms of Service (TOS)
No you will not receive a WHMCS license. You will receive limited features from WHMCS but enough for your to brand and configure to your reselling needs.